Privacy Policy
Last updated: September 20, 2026
This Privacy Policy explains what information Flow Agenda ("we," "us," or "our," operated by Nelson Development) collects through the Flow Agenda application (the "Service"), and how we use, share, and protect it.
1. Information We Collect
- Account information: name, email address, and password (stored as a salted hash, never in plain text) for anyone who signs up or is invited to a business account.
- Business data: information a business's admins enter about their business, employees (names, emails, pay rates, hours worked, schedules), and clients (names, contact info, billing rates, hours billed).
- Payment information: if you upgrade to the Pro plan, payment details (like card numbers) are collected and stored directly by our payment processor, Stripe — we never receive or store your full card number ourselves. We do receive billing metadata from Stripe, such as subscription status and invoice history.
- Usage information: basic technical information needed to operate the Service, such as login timestamps and error logs. We don't currently use third-party analytics or advertising trackers on the Service or this website.
2. How We Use Information
- To provide, maintain, and improve the Service — tracking hours, calculating pay and billing, scheduling, and reporting.
- To send account-related emails: invitations, password resets, task assignment notices, and trial/billing notices.
- To process payments and manage subscriptions through Stripe.
- To respond to support requests sent to us directly.
We do not sell personal information, and we do not use business, employee, or client data entered into the Service for advertising.
3. Who We Share Information With
We share information only as needed to run the Service:
- Stripe — payment processing and subscription billing.
- Supabase — our database, authentication, and application hosting provider, where account and business data is stored.
- Our transactional email provider — used solely to deliver account-related emails (invitations, password resets, notifications) on our behalf.
We don't share your data with any other third party except where required by law, or with your direction.
4. Data Retention
We retain account and business data for as long as the account remains active. Disabling an employee's account within the Service stops it from counting toward billing but does not delete their historical hours, pay, or task records — a business may need those records for its own payroll or tax purposes. A business admin can request deletion of their business's data by contacting us; some records may be retained longer where required for legal, tax, or dispute-resolution purposes.
5. Data Location
Our infrastructure is hosted in the United States. If you or your business is located outside the United States, your information will be transferred to and processed in the United States.
6. Security
We use industry-standard measures to protect information, including encryption in transit, access controls limiting who can view business data to that business's own authorized users, and row-level database access rules. No system is perfectly secure, and we can't guarantee absolute security.
7. Your Choices and Rights
You can review and correct most account and business information directly within the Service. To request a copy of your data, request deletion, or ask any other question about how we handle your information, email hello@getflowagenda.com. For information a business has entered about its own employees or clients, the business itself is typically the right party to contact first, since they control that data as our customer.
8. Children's Privacy
The Service is intended for use by businesses and their adult administrators. If a business enters information about employees under 18 (for example, in industries that employ minors), that business is responsible for ensuring it has the right to do so under applicable law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make a material change, we'll notify account admins by email before it takes effect.
10. Contact
Questions about this Privacy Policy? Email hello@getflowagenda.com.